Just got these today which was two days earlier than the estimated delivery date. Love the look and feel. The suede on the toe and sides of the heel is slightly a different color and feel then the suede on the body of the shoe but this is the intended design. The suede on the toe and sides of the heel feels like suede and then the micro suede on the body of the shoe. The shoe has burgundy stitching and has white and grey accents which again lends to the appealing look of the shoe.When I first put them on I thought they were a little tight (I was wearing a thick sock) but after adjusting the laces just a little bit they are a perfect fit. The sole is memory foam and is not removable. Arch support is absent but I didn't feel a difference since the memory foam adjusts, it maintains it's rise in the arch and decreased in the pressure portions of my foot. These shoes are very comfortable I know I will be able to wear these all day at work. I have a desk job but do some walking. The shoe is light in weight, thus the name D'Lite.They come with two color laces, white and burgundy. The shoes were well packed, they had a clear plastic insert inside each shoe. They also had tags which were easily removed without causing damage to the shoe. I looked for signs of previous wear and there were none. The price was affordable because I'm not into spending $$$ for a pair of shoes. Very happy with my purchase.